Unmasking Carer Fraud Training

Insight brings you the UK's first carer fraud awareness training, brought to you by Kuldeep Maan, who has investigated rogue carers for over 10 years.

Carers play a vital role in our society, supporting elderly and vulnerable individuals with daily living, health needs, and companionship. The vast majority of carers are compassionate, honest, and selfless. But some, unfortunately are not. In some cases, carers exploit their position of trust for personal gain, financially manipulating or defrauding the very people they’re supposed to be helping.

This is carer fraud, a form of financial abuse and those who commit it are known as rogue carers.

Carer fraud is often a hidden crime. Victims may not even realise they’re being exploited. They might be scared to speak out, especially if they rely on the abuser for daily care. Or they may want to protect the abuser, particularly if it is someone they love or trust.

Sadly, many professionals also struggle to spot the early warning signs. That is one of the key reasons these crimes continue to slip through the cracks.

Investigations carried out by Kuldeep have ranged from carers stealing hundreds of pounds to more extreme cases involving fraud worth over a million pounds. This is a national problem.

After Kuldeep has spent a decade of investigating these cases, one thing has become crystal clear, we need to get better at spotting carer fraud before it is too late.

This is why raising awareness became Insight's mission. Insight wanted to help people spot the red flags early, to stop these crimes before lives are destroyed.

INSIGHT also provides advanced training for investigators, helping them identify, build, and prosecute carer fraud cases effectively. This is an additional 2 1/2 hours.

Carer fraud is real. It is happening now, and it is ruining lives.

Know the signs, unmask the fraud and make a difference.

Learning outcomes below.

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Unmasking Carer Fraud Learning Outcomes.

Please note that Insight can tailor training for you, to add additional learning outcomes.

To learn about the section within the Care Act and the associated statutory Care Act guidance that covers abuse.
To learn the statutory duty placed on the Local Authority to investigate abuse of adults at risk.
To learn what is financial abuse, Carer Fraud and level of care required to be considered as a carer fraud.
To learn the difference between a paid carer and a non-paid carer from a legal perspective.
To learn who is a rogue carer and how genuine carers become rogue.
To learn who is most at risk from carer fraud.
To Learn how to recognise those at risk from rogue carers.
To learn how victims find their rogue carers / how rogue carers target victims.
To learn the different ways in which the carer carries out fraud against the person they are caring for.
To learn whether it is acceptable to accept gifts.
To learn what is position of trust.
To learn the scale of financial abuse.
To learn the adult safeguarding process and importance of making referrals.
To learn which agencies may be involved in carer cases or have information on a carer fraud case to support you and partner agencies.
To learn which agencies can investigate carer fraud.
To learn how trading standards can investigate carer fraud.
To learn how you can pass over information to trading standards concerning rogue carers and other types of financial abuse.
To learn whether or not financial abuse is dependent on capacity.
To learn what is mate crime.
To learn how unidentified carer fraud may end up costing your local authority additional social care fees.
To learn about various carer fraud cases that have been investigated by Kuldeep Maan and those which have led to prosecution.

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Carer Fraud Training for Different Agencies

Enquiries

Care Homes

Every care home owner, registered manager, and staff member plays a vital role in protecting residents from financial abuse.

By taking part in this training, you strengthen your ability to identify and prevent exploitation, ensuring your residents receive the safety, dignity, and trust they deserve.

Insight can deliver training directly at your care home, tailored to your team’s needs and daily challenges.
To learn more or arrange a session, please contact us.

Group discounts are available for care homes committed to training multiple staff members. Together, we can create safer environments for those who rely on our care.

Group discounts are also available for care providers.

Local Authority

Local authorities, especially those within adult social care have a powerful opportunity to protect their residents from financial abuse.

By investing in this specialist training, you empower your teams to recognise, prevent, and respond effectively to carer fraud, ensuring the safety and dignity of those in your care.

A large Metropolitan Borough Council in the West Midlands recognised the vital importance of this training and have made Unmasking Carer Fraud – Carer Fraud Awareness Training mandatory for all adult social care staff, demonstrating their commitment to protecting vulnerable residents and setting a benchmark for others to follow.

Discounts are available for local authorities training larger teams. Together, we can create a culture of vigilance, integrity, and care across every community.

Other Agencies, Voluntary Sector and Charities

At Insight, we deeply value the incredible work carried out by other Agencies and the voluntary sector.

If you or your organisation would like to take part in this training, we warmly invite you to get in touch.

To support your vital efforts in protecting and empowering others, Insight may be able to offer discounted rates, a small way of giving back to those who give so much.